Contact Us

We ship to Canada (excluding Nunavut), the United States (excluding Alaska and Hawaii) and the United Kingdom. If you're located outside of these regions, then send us an email and we'd be happy to work on a solution together.

We offer a $15 flat rate for shipping on all orders under $250. Shipping on orders over $250 is free.

If your order was in stock, expect to receive a shipping confirmation and tracking number within 1-2 business days.

Once your order has been shipped, you’ll receive a confirmation and a tracking number so you can follow your package as it travels to your home. Sign up for a customer account to see more details on your order.

Shipping tableware, especially ceramics and glassware, can be tricky. If your tableware arrives broken or chipped, please complete this form. We’ll always make it right.

All of our packaging materials are recyclable. To recycle the boxes, envelopes, and packing paper, flatten and place them curbside or wherever you put other recyclable products like cans, bottles, and cartons. The sustainable bio-film that cushions your products is made from potato starch and maize starch. Composed of renewable raw resources, it is fully home compostable and 100% biodegradable. Any packing peanuts shipped with your order are also made of starch and will break down in the sink with water.

If you’re not in love with your new tableware, you can start a return or exchange here. We'll even send you a shipping label to send your order back to us for a full refund.

Yes, we're offering returns and exchanges for holidays gifts to be extended to 100 Days.